Qualification: B.Tech/B.E CCNA/MCP/MCITP/MCSA/MCSE certification(s) preferred
Excellent communication skills
Job Description for Network Engineer
Respond to alerts from the monitoring tools
Perform initial fault identification and escalate to next levelCoordinate with the clients , internal team and the vendors Work according to the ITIL incident management process
Job Description for Desktop Support Engineer Work according to the ITIL incident management process
Work on Windows XP/Vista/7/8 and MS Office 2003/2007/2010/2013
Provide support for end users and user administration
Escalate the tickets to Level 2 before when necessary
Work Location: Kochi
Salary: As per industry standards
Click here to apply online
Excellent communication skills
Job Description for Network Engineer
Respond to alerts from the monitoring tools
Perform initial fault identification and escalate to next levelCoordinate with the clients , internal team and the vendors Work according to the ITIL incident management process
Job Description for Desktop Support Engineer Work according to the ITIL incident management process
Work on Windows XP/Vista/7/8 and MS Office 2003/2007/2010/2013
Provide support for end users and user administration
Escalate the tickets to Level 2 before when necessary
Work Location: Kochi
Salary: As per industry standards
Click here to apply online
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